IMRCFrequently asked questions
Fees, insurance, online or in-person sessions, and languages.
Who provides care?
Clinical services are provided by the practitioner named on each profile. Emma Lim (registered as Eun Lim) is a Registered Psychotherapist, CRPO #008377, and a certified clinical supervisor, with over 30 years of clinical experience.
What languages are offered?
Therapy is available in English, Korean and Japanese. Program delivery languages are listed on each program.
What does psychotherapy cost?
Individual sessions are $225 CAD for 50 minutes. Couples and family sessions are $325 CAD for 75 minutes. A limited number of sliding-scale spots are available. A complimentary 15-minute phone or video consultation is offered first.
Is psychotherapy covered by insurance?
Psychotherapy with an RP is not covered by OHIP. Many extended health benefit plans cover Registered Psychotherapists, so check your own plan. There is no direct billing: official receipts are issued through Jane App for reimbursement. [Confirm: no direct billing]
Is therapy online or in person?
Secure video sessions are available across Ontario. In-person sessions take place at the Toronto office, by appointment on designated days. [Confirm office location: Toronto or Markham]
Do you see clients outside Ontario?
Clients must be physically located in Ontario during sessions, under CRPO regulations.
What is the cancellation policy?
24 hours' notice is required. Late cancellations and no-shows are billed the full session fee.
Is IMRC a crisis service?
No. If you are in crisis, call or text 9-8-8 (Suicide Crisis Helpline), call 911, or go to the nearest hospital emergency department.
Who handles complaints about Registered Psychotherapists?
CRPO sets the rules for Registered Psychotherapists in Ontario and handles complaints.
IMRC is not a crisis service. If you are in crisis, call or text 9‑8‑8 (Suicide Crisis Helpline), call 911, or go to the nearest hospital emergency department.